JD Power Reports Decline in Satisfaction with Auto Insurance Claims
Posted by on April 19, 2012 under Auto News | 
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Customer satisfaction with the auto insurance claim process has declined for the first time in three quarters, according to the latest Auto Insurance Claims Satisfaction Study conducted by J.D. Power and associates. Satisfaction scores had steadily been increasing each quarter until they experienced a major decline in the report just released for the first quarter of 2012.
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JD Power Reports Decline in Satisfaction with Auto Insurance Claims
