Posted by on April 19, 2012 under Auto News | 
Customer satisfaction with the auto insurance claim process has declined for the first time in three quarters, according to the latest Auto Insurance Claims Satisfaction Study conducted by J.D. Power and associates. Satisfaction scores had steadily been increasing each quarter until they experienced a major decline in the report just released for the first quarter of 2012.
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JD Power Reports Decline in Satisfaction with Auto Insurance Claims
Tags: Auto News, claim-process, first-quarter, first-time, increasing-each, insurance, latest, major-decline, report, satisfaction, scores-had, steadily-been, the-report, three-quarters
Posted by on January 3, 2012 under Auto News |
Allstate Insurance has introduced a new program called the “Claim Satisfaction Guarantee,” through which company officials say policyholders who are unhappy with the company’s auto claims service will receive a credit on their auto policies.
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Allstate "Guarantees" Claims Service with New Program
Tags: allstate-insurance, Auto, auto-claims, automobile glass news, automobile news, claim-satisfaction, credit-on-their, insurance, new-program, satisfaction, say-policyholders, their-auto, through-which
