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Posted by on March 26, 2012 under Auto News | 
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Safelite announced that it will suspend plans to expand the company’s Chandler, Ariz. call center facility
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Safelite Suspends Expansion Plans in Arizona
Posted by on February 2, 2012 under Auto News | Be the First to Comment
The way in which consumers contact their insurance companies has seen a major shift in recent years, according to the latest Auto Insurance Claims Satisfaction Study conducted by J.D. Power and associates. The study reports that several agency-based carriers are now encouraging customers to contact a call center rather than their agent to file a claim.
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Use of Call Centers Up, Agents Down, According to New Study
Posted by on February 1, 2012 under Auto News | Be the First to Comment
Safelite Solutions has announced that its Chandler, Ariz.-based call center recently completed the ISO 9001:2008 certification process.
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Safelite Solutions New Call Center Earns ISO Certification
