Posted by on February 2, 2012 under Auto News | 
The way in which consumers contact their insurance companies has seen a major shift in recent years, according to the latest Auto Insurance Claims Satisfaction Study conducted by J.D. Power and associates. The study reports that several agency-based carriers are now encouraging customers to contact a call center rather than their agent to file a claim.
Originally posted here:
Use of Call Centers Up, Agents Down, According to New Study
Tags: auto glass news, Auto News, call-center, insurance, insurance-claims, latest, major-shift, now-encouraging, recent-years, study-reports, the-latest, their-agent
Posted by on under Auto News |
The NSG Group, which announced several executive appointments yesterday and a reorganization of its business units, today announced plans to improve its overall profitability in fiscal-year (FY) 2012. The plans include the “mothballing of one of the group’s float lines in the United Kingdom,” along with a global reduction of 3,500 employees.
Go here to see the original:
NSG Announces Plans to Improve Profitability in 2012
Tags: Auto News, float-lines, global-reduction, group, improve-its, its-business, nsg, overall-profitability, plans-include, the-group, today-announced, united-kingdom
Posted by on February 1, 2012 under Auto News |
Citroen might as well do away with the bog-standard C4 now they’ve got this great-looking piece of kit.
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What We’re Driving: Citroen DS4
Posted by on under Auto News |
If you’re puzzled, as we are, by what the new Mini Roadster is supposed to be that the existing Mini Convertible is not, the folks from Mini offer this explanation: “It’s the return of the British roadster.” In addition, the Roadster – like the Coupe – has a lower, more raked windshield. Overall, it’s not as closed in as, say, an Audi TT convertible, but it’s not far off.
Excerpt from:
First Drive: 2012 Mini Cooper Roadster
Posted by on January 31, 2012 under Auto News |
Safelite officials have filed a response to a suit filed last fall by a former technician who alleges that he is owed overtime pay for hours not counted in his work day. Safelite denies the allegations of the former technician, Demetriot Lewis of San Franscisco, and offers several other defenses as to why company officials believe the suit is without merit.
See original here:
Safelite Responds to Allegations by Former California Tech Seeking Overtime Pay
Posted by on under Auto News |
Local automotive glass repair shops have a couple of busy weeks ahead of them.
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Police Respond to Shots in the Dark
Posted by on under Auto News |
The poorest Americans are unable to buy affordable auto insurance because of insurance company bias, a consumers group charged Monday.
Here is the original:
Auto Insurance Costs More for Poor People, Consumer Group Says
Tags: again-featured, Auto News, auto-insurance, automobile glass news, buy-affordable, coach, consumers-group, featured-the-importance, importance, proper-windshield, suit, work
Posted by on under Auto News |
AGC Glass Company North America has announced that it is planning to restart its idled G1 float glass line located at its Greenland manufacturing plant in Hawkins County, Tenn., toward the end of the year.
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AGC to Restart Idled Auto Float Line in Light of ‘Favorable’ Market Conditions
Tags: agc, Auto News, automobile glass news, down-since, float-glass, glass, hawkins, hawkins-county, line-located, north, north-america, restart-its, toward-the-end
Posted by on January 30, 2012 under Auto News |
Officials at Pittsburgh Glass Works (PGW) and several employees who filed suit against the company in October 2010 alleging age discrimination will participate in a mediation session in early February, according to court documents. During that session, the parties say they will attempt to “facilitate settlement discussions” in the ongoing suit.
See the rest here:
PGW, Former Employees, to Discuss Settlement in Age Discrimination Suit
Posted by on under Auto News |
Attendees exploring CES 2012 earlier this month traveling through the automotive section of the convention would have had a difficult time not at least glimpsing the Mercedez-Benz DICE Interior Concept. While the dashboard shows off menus that included media, social, and places, each of them able to control what you’re hearing and seeing around you, who you’re contacting from the vehicle, and mapping where you want to go, it was the windshield that really showed off the state of the future.
More here:
Mercedes-Benz DICE Interior Concept Hands-On
