Use of Call Centers Up, Agents Down, According to New Study

Posted by on February 2, 2012 under Auto News | Be the First to Comment

The way in which consumers contact their insurance companies has seen a major shift in recent years, according to the latest Auto Insurance Claims Satisfaction Study conducted by J.D. Power and associates. The study reports that several agency-based carriers are now encouraging customers to contact a call center rather than their agent to file a claim.

Originally posted here: 
Use of Call Centers Up, Agents Down, According to New Study

Tags: , , , , , , , , , , ,

Editorial: Let Auto Insurers Compete on Repair Choice

Posted by on under Auto News | Be the First to Comment

Owners of small and independent auto glass repair shops appear to have a case for modest state intervention to maintain fairness within their industry here in Michigan.

See the original post here: 
Editorial: Let Auto Insurers Compete on Repair Choice

Tags: , , , , , , , , , ,

First Drive: 2012 Mini Cooper Roadster

Posted by on February 1, 2012 under Auto News | Be the First to Comment

If you’re puzzled, as we are, by what the new Mini Roadster is supposed to be that the existing Mini Convertible is not, the folks from Mini offer this explanation: “It’s the return of the British roadster.” In addition, the Roadster – like the Coupe – has a lower, more raked windshield. Overall, it’s not as closed in as, say, an Audi TT convertible, but it’s not far off.

Excerpt from: 
First Drive: 2012 Mini Cooper Roadster

Tags: , , , , , , , ,

Stockton Auto Glass Opens New Location

Posted by on January 30, 2012 under Auto News | Be the First to Comment

Stockton Auto Glass has opened a second location in its home city of Stockton, Calif.

Original post:
Stockton Auto Glass Opens New Location

Tags: , , , , ,

Umble Named Director of Auto Glass Claim Solutions for LYNX

Posted by on January 26, 2012 under Auto News | Be the First to Comment

Pittsburgh-based LYNX Services has named Chris Umble to the newly created position of executive director of auto glass claim solutions, according to a company release. He previously served as vice president of strategic initiatives. In addition, the company has hired Richard A.

Original post: 
Umble Named Director of Auto Glass Claim Solutions for LYNX

Tags: , , , , , , , , , , ,

UNITED KINGDOM – New National Mobile Windscreens Distribution Hub Opens

Posted by on under Auto News | Be the First to Comment

National Mobile Windscreens has opened a new distribution center at its headquarters in Bristol, England.

Go here to see the original:
UNITED KINGDOM – New National Mobile Windscreens Distribution Hub Opens

Tags: , , , , , , , , , , , , , ,

Michigan TPA Code of Conduct Bill Passed Unanimously by State Senate

Posted by on under Auto News | Be the First to Comment

The Michigan State Senate has passed legislation that could place several requirements on third-party administrators, including the addition of a code of conduct by which those that also provide auto glass services would have to abide in order to maintain both services. The bill passed the Senate this morning with a vote of 38-0.

Continued here:
Michigan TPA Code of Conduct Bill Passed Unanimously by State Senate

Tags: , , , , , , , , , ,

Michigan TPA Code of Conduct Bill Sees Changes, Movement in State Senate

Posted by on January 25, 2012 under Auto News | Be the First to Comment

The Michigan State Senate reviewed a bill that would place several requirements on third-party administrators, including the addition of a code of conduct by which those that also provide auto glass services would have to abide in order to maintain both services, yesterday, and reported favorably on the legislation. The bill, S.B. 306, introduced by Sen.

Read more: 
Michigan TPA Code of Conduct Bill Sees Changes, Movement in State Senate

Tags: , , , , , , , , , , ,

GlasWeld Motion for Summary Judgment Granted in Suit Filed by Mike Boyle

Posted by on under Auto News | Be the First to Comment

Bend, Ore.-based GlasWeld’s motion for summary judgment was granted yesterday by the Deschutes County (Ore.) Circuit Court in the case filed against it last August by former president Mike Boyle, according to a representative of Judge Michael Adler’s office.

Read the original here:
GlasWeld Motion for Summary Judgment Granted in Suit Filed by Mike Boyle

Tags: , , , , , , , , , , , , , ,

German Icons: 2012 BMW 328i

Posted by on January 24, 2012 under Auto News | Be the First to Comment

The sixth generation of the BMW 3-series arrives this February in the United States-in sedan form, at least-and it’s safe to say that the biggest question on the mind of most enthusiasts is: did BMW screw it up? There’s a fat-rimmed, small-diameter steering wheel and a large dead pedal, and the driver sits in close proximity to a fairly upright windshield.

Read the original: 
German Icons: 2012 BMW 328i

Tags: , , , , , , , , , , , , ,

« previous home top